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GRC 10.0: Access Request Creation - LDAP user advanced search not working

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Dear Experts,

 

We are implementing SAP GRC Access Control and we have an issue in Access Request Creation. If we put the user name in “User” field and press intro, the user details are updated, but if we want to make an "Advanced search" the user is not found and the application give us the following message: “No records found for the search criteria entered.”

 

Scenario 1: If we put the user name in “User” field and press intro, the user details are updated:

 

Captura.JPG

Scenario 2: If we want to make an "Advanced search" the user is not found and the application give us the following message: “No records found for the search criteria entered.”

 

Captura1.JPG

 

We are using the Active Directory as Data Source.

 

Thanks and Regards.


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