GRC 10.1 Simplified Access Request and Remediation View Issues

Hi Everyone,

     We recently upgraded our GRC 10.0 environment to 10.1, SP 5 and am having the following issues--has anyone else also experienced?

1. In the simplified access request form, it keeps telling me to enter a “valid user ID”—even though the ID is valid and works fine in the normal access request screen. Also tried to search and then select the ID in this field with the same error.
   
2. In the SoD Remediation view, I keep getting “No Data Found”, even though in the detail view, there are risks the same request:
   

I’ve checked the following things:

1. I’ve used IE 8, IE 9, FireFox, Chrome, and the NWBC to see if any of these fix the issue
2. I double checked the 10.1 “upgrade guide” to make sure Gateway configurations are correct
3. It looks like we are on the latest support packs:
   

Any help on this would be greatly appreciated!

Thanks,

Brett