Portal Groups not Importing after Synchronization

Hi all,

I am currently running GRC 10 SP 15 and have completed the AC 10 EP Config guide. So far I have managed to complete all steps in the guide including the synchronization. However, when I try to import the roles the nwbc mass role import, I return 0 results. I have check the GRACLCONN table and the portal groups are definitely there. Does anyone know why the Mass Import would be failing?

Thanks,

James