Hello Experts
We have GRC 5.3 and currently are facing following issue
1)The password generated by the CUP for the child system does not work
2)The CUA generated password is pushed to child system and there fore CUP generated password does not work
3)user gets automated generated passwords in case new account is created but the password does not work
for the work around we have started creating the user in the child system(CUA) so that the user doesn't get
any automated email from the CUP and send the password by manual resetting.
We have tried setting CUP email notification to "NO" but in that case it is sending a mail with a link and which takes the
user again to the password which does not work
Could you please provide some input and solution that when the email config set to no why is it sending another email with
the link to the password ; we want that no email password goes to the user when new account is created and not even the mail with
the link
Secondly the reason why the CUP password is not working for the child system which is generated by CUP.
The problem will be solved if password sent by CUP start working or if we can stop the password email notification(including the link one) from the CUP.
P.S. CUA is implemented and it is GRC's backend system and all other production systems are provisioned through it.
The Ids are first created manually in PSC and then CUP ticket is provisioned.
We don't want to change the setting of CUA due to some other constraints.
There is no password self service enabled