Dear All,
Facing a strange issue with ARM module of AC 10.1
System setup :
GRC AC 10.1 SP 06
CUA System (USER SEARCH AND DETAILS SOURCE)
Target system : ECC
All user provisioning actions performed via CUA to ECC.
Issue details - 01
When i submit a user creation request for ECC , request fails and gives following errors/warnings in SLG1
- User doesn't exist in CUA system - Fake message.
- You are not authorized to assign the roles in CUA - Fake message
- User can't be created in ECC system. - Fake message
When I check in target system (ECC) user got created from CUA but password details were not sent to user.
What I checked so far :
CUA Settings active.
SAP_ALL authorizations given
AC connector settings are fine, synch job runs fine.
Issue details - 02
When i submit a change user request for role removal in ECC , request fails and gives following errors/warnings in SLG1 and request ends without doing action.
- Role not assigned to user - Fake message, role is with user, i can see it existing assignments on request creation page.
Issue 02 - raised to SAP already a month back but 0 progress with all incorrect suggestions.
Issue details : 03
When i select the user ID on request it doesn't automatically populates user name, last name and email address, though user details source configured correctly.
Would appreciate if anyone share your ideas, troubleshooting skills to resolve above issue?
Greetings,
Jay